Delivery
Each gown is made to order, so production begins after your purchase. Estimated delivery once your dress is ready:
— Europe: [3–7] business days
— Worldwide: [5–12] business days, depending on destination
Shipping is [free worldwide]. You’ll receive a tracking number as soon as your order ships.
Returns
Standard and Adjusted Fit gowns can be returned within 14 days of delivery. Custom Fit and customized gowns are made especially for you and cannot be returned. To start a return, contact us within 14 days and ship the dress back within 7 days, unworn and in original condition.
The finishing is really neat. I really appreciated getting updates during the process.
I was worried about the dress arriving in time. The finishing is really neat. I only needed a tiny alteration locally. I always knew what was happening with my order.
I fell in love with this dress as soon as I saw it. The details are even prettier in person. Ksenia was very helpful with my measurements. I am really happy I chose this dress 🙂
I honestly did not know what to expect ordering a dress online. The dress looked more expensive than I expected. Ksenia answered all of my questions really quickly.
Super neat finishing and the fit was really good. I only tweaked the straps a little and that was it ✨ honestly very happy.