Delivery
Each gown is made to order, so production begins after your purchase. Estimated delivery once your dress is ready:
— Europe: [3–7] business days
— Worldwide: [5–12] business days, depending on destination
Shipping is [free worldwide]. You’ll receive a tracking number as soon as your order ships.
Returns
Standard and Adjusted Fit gowns can be returned within 14 days of delivery. Custom Fit and customized gowns are made especially for you and cannot be returned. To start a return, contact us within 14 days and ship the dress back within 7 days, unworn and in original condition.
The fabric feels really nice. I only adjusted the straps a little. I always knew what was happening with my order.
The dress arrived beautifully made and in great condition. The size was really close and the fabric felt lovely. Such a good surprise!!
The dress looked more expensive than I expected. I only adjusted the straps a little. Communication was easy and friendly the whole time. I am really happy I chose this dress.
The fabric was soft and comfortable all day. The fit was much better than I expected. Communication was great from beginning to end. I honestly did not want to take it off.
The dress feels very well made. The length was perfect with my wedding shoes. Ksenia answered all of my questions really quickly. I am really happy I chose this dress So happy with it!