Delivery
Each gown is made to order, so production begins after your purchase. Estimated delivery once your dress is ready:
— Europe: [3–7] business days
— Worldwide: [5–12] business days, depending on destination
Shipping is [free worldwide]. You’ll receive a tracking number as soon as your order ships.
Returns
Standard and Adjusted Fit gowns can be returned within 14 days of delivery. Custom Fit and customized gowns are made especially for you and cannot be returned. To start a return, contact us within 14 days and ship the dress back within 7 days, unworn and in original condition.
I was a little nervous ordering my wedding dress online. The dress looked more expensive than I expected. The fit was much better than I expected. Communication was great from beginning to end. I could not be happier with how it turned out.
Beautiful design, Ksenia is very detailed and is with you every step of the way!
Wunderschöne Kleid <3