Delivery
Each gown is made to order, so production begins after your purchase. Estimated delivery once your dress is ready:
— Europe: [3–7] business days
— Worldwide: [5–12] business days, depending on destination
Shipping is [free worldwide]. You’ll receive a tracking number as soon as your order ships.
Returns
Standard and Adjusted Fit gowns can be returned within 14 days of delivery. Custom Fit and customized gowns are made especially for you and cannot be returned. To start a return, contact us within 14 days and ship the dress back within 7 days, unworn and in original condition.
Ordering my wedding dress online felt like a gamble, but I’m glad I did it. The dress arrived looking beautiful and fit me really well.
The designer had great communication and always responded quickly. The instructions and measurements for my custom-made dress were very detailed, which I appreciated.
Unfortunately, when I received the dress, it was too long, so I had to take it to a local tailor for alterations. This resulted in additional costs that I had not expected.
The dress itself is beautifully made, and the designer did everything possible to ensure it arrived well before my wedding. I really appreciated this, especially since I needed extra time to have
the alterations completed. Overall, the craftsmanship is excellent, but I wish the dress had fit perfectly from the start.
I was worried about the dress arriving in time. The dress feels very well made. The length was perfect with my wedding shoes. I got photos and updates which made me feel much calmer. I am so glad I took the chance ordering online.
I’m so happy with my wedding dress! The quality is amazing and the customer service was truly wonderful. They even added buttons so I can easily breastfeed my baby – such a thoughtful
detail that means so much to me. I’m beyond grateful and would absolutely recommend them to anyone!
I had the dress personalized and couldn’t be happier with the result. All communication with Kensia and her team was so pleasant. I would wholeheartedly recommend her and her services.
❤