Delivery
Each gown is made to order, so production begins after your purchase. Estimated delivery once your dress is ready:
— Europe: [3–7] business days
— Worldwide: [5–12] business days, depending on destination
Shipping is [free worldwide]. You’ll receive a tracking number as soon as your order ships.
Returns
Standard and Adjusted Fit gowns can be returned within 14 days of delivery. Custom Fit and customized gowns are made especially for you and cannot be returned. To start a return, contact us within 14 days and ship the dress back within 7 days, unworn and in original condition.
Thank you from the bottom of my heart Ksenia!!! I was a little stressed about ordering my dress online but Ksenia reassured me a lot and all the measurements to take ensure we have the
dress in our size. The dress is of extraordinary quality, I am totally surprised by this gem for the price!
I have already taken it to the dry cleaners and it came out like new! Thank you very much Ksenia to made me feel like a Princess on my wedding !
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Great! Can’t wait to wear it on my wedding!